Supporting technical capability
Understand how your systems depend on each other before making the next change.
We map your existing systems, the proposed design and the connections between them. You receive diagrams and prioritized actions that another engineer can use.
Illustrative sample · supporting capability
What stops working if the identity connection fails?
Local placement does not remove the directory or network dependency. Name both owners before changing the application’s location.
- Observation
- A local application depends on directory authentication and a network route to that directory.
- Decision
- Keep both dependencies on the target map.
- Next action
- Name the application and network owners; test the agreed failure and recovery path before changing placement.
This capability can inform the next service. Its inclusion, price and calendar must be agreed in that service’s scope; following the link does not make it included.
Explore the relevant next serviceTechnical context
When this work applies
- Active Directory, servers, Azure, Microsoft 365, NAS, printers, and backups are held together by tribal knowledge.
- You inherited the environment and need a clean map before you change anything.
- A developer, MSP, or new hire needs to understand the environment without weeks of discovery.
Possible outputs
Outputs to agree in scope
Current-state diagram
One clean map of identity, servers, Azure, Microsoft 365, storage, and the dependencies between them.
Future-state blueprint
The simplified target architecture, with what to retire, consolidate, or modernize.
Prioritized roadmap and handover docs
A step-by-step plan and handover-ready documentation leadership and engineers can act on.
Commercial & delivery basis
The scope and conditions of the work.
Delivery window
This supporting capability has no separate confirmed delivery window. The proposal names its scope and calendar.
Capability scope to confirm
- Current-state and future-state diagrams
- Risk register
- Step-by-step simplification roadmap
- Handover documentation
Scope assumptions
- One Microsoft tenant
- One Active Directory domain
- A reasonable server and NAS footprint
Exclusions
- Changes to your live systems, or the fixes themselves
- A major redesign or rebuild
- Migration execution
Required access
- Read-only reviewer roles across Microsoft 365 and Azure
- Access to on-prem inventory (AD, servers, NAS, backups)
- A 30-minute kickoff with someone who knows the environment
Acceptance
The agreed completion standard.
The engagement is complete when the current-state and future-state blueprints, risk register, and roadmap are delivered and walked through.
Discuss the work
Tell us what you need to change.
Share the systems involved, why the change is needed and your deadline. We clarify the work, responsibilities and information needed for a proposal.
Discuss this project