Anonymized delivered engagement
Called in after a botched file migration, stabilized it, then finished the move
- Situation
- A regional contractor had moved twenty-five years of project files to SharePoint and OneDrive on the cheap. It looked fine until estimators could not open files in the middle of a live bid, and the team had started blaming the platform.
- Work
- Three faults were tangled into one symptom and each was fixed at the root: folder names containing a "#" that silently broke OneDrive sync, the deepest project paths sitting on the Windows path-length limit, and a recent Windows update that had broken the sign-in Outlook, OneDrive and SharePoint all depend on. The remaining migration was then completed.
- Result
- The move held. Every missing file was recovered and checked against the original, and the team still runs on the runbook handed over at the end.