Supporting technical capability
Find the manual processes worth automating with Power Automate.
Map the steps, handoffs and time spent on your manual processes. We estimate the benefit of automation and prepare a defined Power Automate build scope and quote.
Illustrative sample · supporting capability
Does retry resume the failed step without repeating completed work?
- Observation
- The sample account step completes; the mailbox step fails and later actions are held.
- Decision
- Keep the completed state and require an explicit retry.
- Next action
- Open the demonstration, inject a mailbox failure and inspect the generated event record after retry.
This capability can inform the next service. Its inclusion, price and calendar must be agreed in that service’s scope; following the link does not make it included.
Explore the relevant next serviceInteractive sandbox / Employee lifecycle
One request.
A workspace ready for what’s next.
Set up a new colleague or close access when someone leaves. Approve the plan, run it and inspect what changed.
Local demonstration · fictional records, fixed rules and no live connections. Switching examples or reloading resets the workspace.
- Request
- Review & approve
- Apply & check
- Handover
02 / Change plan
A request becomes specific actions.
Start with the sample request.
The plan will name each system, the change and the result to check.
03 / Sample workspace
See the records change.
User directory
No sessions
Groups & workspace
No access
Email service
Sample record · no live connection
IT work queue
Physical device work is handled by IT
Technical context
When this work applies
- Employees waste hours each week emailing spreadsheets for approvals.
- People do double data-entry between different Microsoft applications.
- Manual handoffs cause delays, errors, and things falling through the cracks.
Possible outputs
Outputs to agree in scope
Automated Process Runbook
Each candidate process mapped, with the rules and the recommended flow.
Hours-saved ROI map
The manual effort each automation removes, quantified so the win is measurable.
A fixed build quote
The scoped, fixed price to build and deploy the recommended flows. The runbook is yours either way, so you can hand it to your own team or another vendor.
Commercial & delivery basis
The scope and conditions of the work.
Delivery window
This supporting capability has no separate confirmed delivery window. The proposal names its scope and calendar.
Capability scope to confirm
- Process mapping and automation opportunities
- Recommended Power Automate flows
- Hours-saved ROI map
- A fixed-fee build quote
Scope assumptions
- Standard Microsoft 365 and Power Automate licensing
Exclusions
- Building and deploying the flows (a separate fixed quote from this assessment)
- Premium connectors or custom code
Required access
- Access to the apps and data the processes touch
- A walkthrough of the current manual processes
- A 30-minute kickoff with the process owner
Acceptance
The agreed completion standard.
The engagement is complete when the process runbook, ROI map, and the fixed build quote are delivered and reviewed.
Discuss the work
Tell us what you need to change.
Share the systems involved, why the change is needed and your deadline. We clarify the work, responsibilities and information needed for a proposal.
Discuss this project