Supporting technical capability

Build the cost case before buying more Copilot licenses.

Compare license costs and readiness work with estimated time savings for your use cases. You receive a cost model and a recommendation to proceed, wait or test a limited pilot.

Illustrative sample · supporting capability

Which task would justify an additional Copilot license?

CONSTRUCTED EXAMPLETechnical record
Constructed pilot · monthly account summary
Observation
The task owner has not measured current effort or checked which sources the pilot can access.
Decision
Keep the cost case conditional; no return on investment claimed.
Next action
Measure the task, verify current entitlements and compare pilot quality before expanding licenses.

This capability can inform the next service. Its inclusion, price and calendar must be agreed in that service’s scope; following the link does not make it included.

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Technical context

When this work applies

  • You have been asked what Copilot would cost, and nobody will approve the spend without a model.
  • You need to know the break-even before licensing every seat.
  • You cannot say which readiness gaps would inflate the bill once the licenses are bought.

Possible outputs

Outputs to agree in scope

Copilot ROI & Readiness Brief

A per-seat cost and benefit model with conservative and target scenarios, and the break-even.

Ranked use-case map

The highest-value Copilot use cases by role and department.

Scoped pilot proposal

A recommended cohort, success metrics, and the readiness gaps to clear first.

Commercial & delivery basis

The scope and conditions of the work.

Delivery window

This supporting capability has no separate confirmed delivery window. The proposal names its scope and calendar.

How engagements are scoped
Capability scope to confirm
  • Per-seat cost and benefit ROI model
  • Ranked use-case map by role
  • Readiness scorecard
  • Scoped pilot proposal
Scope assumptions
  • Microsoft 365 already in use, with Copilot not yet deployed
  • Time savings estimated from agreed scenarios, not measured in your environment
Exclusions
  • Copilot deployment or the pilot build (scoped separately)
  • Licensing purchase
Required access
  • License counts and per-seat costs
  • Stakeholder time to map use cases
  • A 30-minute kickoff with finance or IT

Acceptance

The agreed completion standard.

The engagement is complete when the ROI brief, use-case map, and scoped pilot proposal are delivered and walked through.

Discuss the work

Tell us what you need to change.

Share the systems involved, why the change is needed and your deadline. We clarify the work, responsibilities and information needed for a proposal.

Discuss this project